{"id":11859,"date":"2022-05-18T03:57:38","date_gmt":"2022-05-18T07:57:38","guid":{"rendered":"https:\/\/wfsu.org\/local-routes\/?post_type=wfsu-news&p=11859"},"modified":"2022-06-01T14:07:16","modified_gmt":"2022-06-01T18:07:16","slug":"tallahassee-starmetro-gathers-rider-feedback-to-inform-route-and-schedule-changes-3","status":"publish","type":"wfsu-news","link":"https:\/\/wfsu.org\/local-routes\/wfsu-news\/tallahassee-starmetro-gathers-rider-feedback-to-inform-route-and-schedule-changes-3\/","title":{"rendered":"Tallahassee StarMetro gathers rider feedback to inform route and schedule changes"},"content":{"rendered":"

Linda Wilson takes the bus to her job at Lowe\u2019s every time she\u2019s scheduled to work, except on Sundays.<\/p>\n

\u201cWhen I go to work on Sunday, I don\u2019t have a bus that I can take,\u201d Wilson said. \u201cIt doesn\u2019t run in my work area.\u201d<\/p>\n

Wilson, 63, works on Capital Circle Northwest, about five miles from where she lives. It\u2019s a trip that typically takes her about two hours to make.<\/p>\n

\u201cI should not have to take a bus two hours earlier before my shift starts,\u201d she said. \u201cI have to take an hour to get on one and then 30 minutes to get on the next one. The commute\u2019s too long.\u201d<\/p>\n

Wilson shared her feedback with StarMetro staff at the C.K. Steele Plaza Friday morning. Planning consultants with the firm Nelson\/Nygaard are working on draft recommendations to improve the city\u2019s bus service. They\u2019ve been gathering community feedback to inform the plans at neighborhood town halls and pop-up information events.<\/p>\n

Some common suggestions for StarMetro\u2019s redesign include shorter wait times, more bus shelters with seating, and Sunday nighttime service, Whitaker said.<\/p>\n

\u201cWe\u2019ll take these back, and we\u2019ll make some changes and then we will prioritize some of the things in here, like the Sunday service we heard a lot about,\u201d she said. \u201cThen we will make our final recommendation to StarMetro.\u201d<\/p>\n

They\u2019re also encouraging riders to complete an online survey<\/a>.<\/p>\n

StarMetro has been gathering feedback from the community for more than a year to inform changes to the city\u2019s bus routes and schedules, along with plans for a new transit center on the city\u2019s Southside.<\/p>\n

Whitaker says one of their recommendations is to increase the frequency of trips along popular routes. Right now, several weekday routes run every 30 minutes during peak hours, but then slow down to running every hour for much of the day. Whitaker says they\u2019re recommending that StarMetro run the five routes with the most riders every 30 minutes from early in the morning until late at night.<\/p>\n

\u201cBuses that come every hour are great,\u201d she said. \u201cIncreasing it so they come every 30 minutes really makes it a lot more usable.\u201d<\/p>\n

Part of the redesign project includes plans for a transit center on the northwest corner of Orange Avenue and Meridian Street. It’s expected to save riders connecting from the Southside time on their commute because they won’t have to travel downtown to change buses, Whitaker said. “That’s the goal.”<\/p>\n

Brenda Williams rides the bus three or four times a week. During her commute, she says she can\u2019t help but notice the need for more benches and shelters at bus stops.<\/p>\n

\u201cI saw a gentleman on crutches the other day,\u201d Williams said. \u201cThere\u2019s no seating where his stop was, so he had been standing there waiting for the bus.\u201d<\/p>\n

\"GulfStore_OrangeAveBusStop.jpg\"<\/p>\n

According to StarMetro\u2019s State of the System Report<\/a>, less than a third of the stops have seating, and only 15% have a shelter. The need for a bench was on display outside a convenience store near the corner of Orange Avenue and Lake Bradford Road, where a man was sitting on a crate.<\/p>\n

\u201cI would like that we could have like a bench because people like to sit down. You\u2019ve got kids and stuff like that,\u201d said Eric Jones, who was at the stop on his bicycle. \u201cJust something that keep us from getting wet, and we can sit down right here because it\u2019s 2022 right now. We should be upgraded right now. This is like the old days.\u201d <\/p>\n

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