{"id":12644,"date":"2022-09-12T12:16:42","date_gmt":"2022-09-12T16:16:42","guid":{"rendered":"https:\/\/wfsu.org\/local-routes\/?post_type=wfsu-news&p=12644"},"modified":"2022-09-13T15:09:09","modified_gmt":"2022-09-13T19:09:09","slug":"tallahassees-eastwood-pharmacy-is-a-true-family-affair","status":"publish","type":"wfsu-news","link":"https:\/\/wfsu.org\/local-routes\/wfsu-news\/tallahassees-eastwood-pharmacy-is-a-true-family-affair\/","title":{"rendered":"Tallahassee’s Eastwood Pharmacy is a true family affair"},"content":{"rendered":"\n

Despite changing times and the rise of the big national chain drug stores, locally owned hometown pharmacies are still surviving – and often thriving. In the second of our series of reports on the subject, WFSU stopped by the Eastwood Pharmacy on Mahan Drive.<\/p>\n

The Eastwood Pharmacy has been a fixture in the Eastwood Office Plaza since the whole complex was built in 1974. The Plaza was intended to house lots of medical offices and having a drug store right there just seemed to be make good sense. Today, the pharmacy is owned by:<\/p>\n

\u201cAnna Pawelczyk\u201d<\/p>\n

Along with her husband, Kyle. They\u2019ve owned the place:<\/p>\n

\u201cSince January of 2020.\u201d<\/p>\n

At the same time the whole planet was about to be turned upside down by the coronavirus pandemic. Meanwhile, the Pawelczyks were about to undergo a baptism of fire as they struggled to assume control of their new business. Anna Pawelczyk called the experience \u201cdaunting.\u201d<\/p>\n

\u201cIt was! The world seemed to completely shut down, but my hours of operation didn\u2019t change. We were here making sure that our patients were taken care of and nothing (was) halted because your health doesn\u2019t stop and you can\u2019t stop taking your medications and we\u2019re here every single day if not longer. So, yeah. It was definitely brought to light during the whole COVID experience for everyone.\u201d<\/p>\n

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Pawelczyk said what kept the enterprise going was its unique approach to doing business.<\/p>\n

\u201cWe\u2019re an independent pharmacy and we focus on patient care. The patient is ultimately the one who matters at the end of the day. There are things we can do that some of the big box stores can\u2019t do. We can sit down with our patients and take the extra time that we need with our patients, go through their medication list and not have to worry about someone over my head telling me to do this amount of duties in this amount of time. I can focus on each and every one of my patients.\u201d<\/p>\n

Most important, said Paelczyk, is the kind of care those patients receive in her store.<\/p>\n

\u201cWe can call you by name when you walk in the door. Because we know our patients, which may not mean much to some, but to us it means everything! We love everyone who comes through the door and you become family to us. We want to know about your mom, your dad, your cousin, your daughter, your son. All that means more and it\u2019s not just about the medication that we\u2019re dispensing to you. It\u2019s about you and how you and your family are doing.\u201d<\/p>\n

Anna Pewelczyk said she received intensive training in that old-school style of customer service growing up in Marianna and working at the venerable Paramore\u2019s Pharmacy, a downtown fixture since 1958. And now, as the owner of her own drug store, she hoped those people who are unhappy with their existing big chain drug stores, will give establishments like hers a try.<\/p>\n

\u201cWhen you walk into a chain pharmacy – we hear it all the time – from friends and family out in the community, at the ballpark, the movies or whatever, you just hear people complaining. You don\u2019t have to do that! Find an independent pharmacy and go become one of their family members. You don\u2019t have to put up with the chain. You can do much more.\u201d<\/p>\n

Sometimes, the small, independent drug store can do things that are beyond the capability of even the biggest chain pharmacies. We\u2019ll explore that on our upcoming visit to another of Tallahassee\u2019s hometown apothecaries. <\/p>\n

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